Our Commitment to Safe Play
At bh880, responsible gaming is not an afterthought—it is built into how we operate. We believe entertainment should remain enjoyable and within your control. Every player deserves to understand the risks, set personal boundaries, and access help when needed.
bh880 complies with international responsible gaming standards and Bangladesh gaming regulations. We provide transparent information about odds, RTPs, and game mechanics. Our platform includes built-in tools to help you manage your gaming activity and spending. We monitor player behavior for signs of problem gambling and reach out when patterns suggest risk.
Gambling should never be used to solve financial problems, pay debts, or fund necessities. If you feel gaming is affecting your life negatively, we encourage you to take action immediately—either through our in-app tools or by contacting our support team.
Recognize Warning Signs of Problem Gambling
Problem gambling can develop gradually. You may not notice it at first, but these signs often indicate it is time to step back and reassess:
Common Warning Signs
- Spending more money or time gaming than you intended
- Gaming to escape stress, anxiety, or emotional problems
- Lying to family or friends about how much you gamble
- Borrowing money to fund gaming or repay losses
- Neglecting work, school, relationships, or personal care
- Feeling irritable or anxious when you cannot game
- Chasing losses by increasing bet sizes or gaming longer
- Losing interest in hobbies or activities you once enjoyed
If you recognize yourself in these signs, reach out for help. Speaking to someone early makes recovery easier. Many people recover fully with the right support.
Player Control Tools at bh880
bh880 provides several tools to help you play responsibly. You can access all of them from your account dashboard under Settings → Responsible Gaming.
Deposit Limit
Set a daily, weekly, or monthly cap on how much you can deposit. Once you reach your limit, further deposits are blocked until the next period starts.
Loss Limit
Define a maximum amount you are willing to lose in a 24-hour or weekly period. Reaching this limit pauses all gaming activity until the period resets.
Session Limit
Set a time limit for each gaming session. A warning appears 5 minutes before time expires, and your account is logged out automatically.
Bet Limit
Choose a maximum bet size across all games. This prevents impulsive large wagers and keeps individual bets within your comfort zone.
These tools work together. For example, you might set a ৳5,000 weekly deposit limit and a ৳2,000 daily loss limit, with 1-hour gaming sessions. Adjust settings anytime from your account.
How Deposit & Loss Limits Work
Deposit limits control how much money enters your bh880 account over a set period. Loss limits control how much you can lose before gaming pauses. Here is how they function:
Setting Deposit Limits: Log into your bh880 account, go to Settings → Responsible Gaming → Deposit Limits. Choose your time frame (daily, weekly, or monthly) and enter your maximum amount in BDT. The limit takes effect immediately. If you reach it, all payment methods are blocked until the next period.
Loss Limits in Action: A loss limit pauses your account once net losses exceed your chosen amount. For instance, if your weekly loss limit is ৳3,000 and you lose ৳3,000, gaming stops automatically. You cannot override it—it is a hard block. This prevents chasing losses when emotions run high.
Cooling-Off Periods: You can request a temporary suspension of your account for a few hours, days, or weeks. During this time, you cannot log in or access funds. Cooling-off periods help you regain perspective without permanently closing your account.
Self-Exclusion & Permanent Account Closure
If you need a break or decide to stop gambling altogether, bh880 offers both temporary self-exclusion and permanent account closure.
Temporary Self-Exclusion (Suspension): Request a suspension for 1 day to 6 months. Your account is locked, and you cannot gamble, withdraw funds, or receive promotional emails. After the suspension ends, your account is automatically reactivated. You must reactivate it yourself—bh880 does not reactivate accounts early.
Permanent Self-Exclusion: Choose to self-exclude indefinitely. Your account is permanently closed, all remaining funds are withdrawn (minus withdrawal fees), and bh880 will not reactivate it. This is irreversible. If you later want to gamble again, you must create a new account after a mandatory 6-month waiting period.
To request self-exclusion or closure, contact our support team at [email protected] or use your account dashboard. Provide a clear reason (optional) and your preferred exclusion period. Our team confirms the request within 24 hours. During processing, your account remains accessible; once confirmed, it is locked immediately.
You can also register on the Global Self-Exclusion Initiative (GAMBAN) or use multi-operator schemes available in Bangladesh to exclude yourself across multiple platforms at once.
Support & Help Resources
bh880 is committed to connecting players with professional help. If you or someone you know is struggling, reach out immediately.
Get Help Now
Contact bh880 Support anytime:
Email: [email protected]
Live Chat: Available 24/7 on the bh880 website and app
Or reach out to external organizations:
National Problem Gambling Services in Bangladesh: While Bangladesh does not have a centralized national helpline, international resources are available:
- Gamblers Anonymous (GA): A peer-support fellowship with meetings worldwide. Visit gamblersanonymous.org to find local meetings or phone support.
- National Council on Problem Gambling (NCPG): Offers resources and referrals. More information at their websites.
- BEGAMBLEAWARE (UK-based, accepts international players): Free, confidential support. Visit begambleaware.org.
- Responsible Gambling Council (Canada): Evidence-based resources available at responsiblegambling.org.
Many of these organizations offer phone counseling, online chat, email support, and self-help resources. Services are usually free and confidential. Speaking with a trained counselor can help you develop a recovery plan tailored to your situation.
Frequently Asked Questions
Can I change my deposit limit anytime?
Yes. You can lower your deposit limit immediately from your account settings. If you want to raise it, there is typically a 24-hour waiting period to prevent impulsive decisions. Emergency increases require contacting support.
What happens if I reach my loss limit mid-game?
Your account is paused instantly, even if you are in the middle of a game. Any unfinished round is cancelled, and your stake is refunded. You cannot place new bets until the limit resets.
Can I withdraw money during a self-exclusion?
Yes, but only during the initial processing period (first 24–48 hours). After your self-exclusion is confirmed, all withdrawal requests are blocked. At the end of your exclusion period, you regain full access to your funds.
Is my data safe if I disclose problem gambling?
Absolutely. All data is encrypted and stored securely per our Privacy Policy. Reporting problem gambling to bh880 does not affect your legal status or share information with authorities. It is confidential.
Can family members set limits on my account?
No. Only the account owner can set or modify limits. However, you can give a trusted person access to your account (shared password) so they can help monitor your activity with your permission.
What if I relapse after self-exclusion?
If you create a new account during an active self-exclusion period, bh880 will close it immediately. If the exclusion has expired and you create a new account, you are free to do so. However, we encourage you to seek professional support before returning.